Terms of service

Thank you for visiting East at Main. We have prepared this information to provide you with the best online buying experience possible. East at Main offers this website as a service available to you. By using eastatmain.com, you have agreed to the terms and conditions referenced here; please review carefully before accessing this website. Since the Terms of Service may be updated periodically, make sure you review this information when you visit our site.

 

ONLINE STORE TERMS AND CONDITIONS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.  You must not transmit any viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service you use or any contact on the website through which the service is provided, without our express written permission.

 

ACCURACY OF INFORMATION

At East at Main, we take pride in providing you the most accurate, complete and current information. However, there could be errors made during the set-up process. We apologize if there is information that is deemed incomplete or inaccurate such as price or availability which may impact your order. The information that we provide is “as is” and we make no claims to its accuracy, either expressed or implied. East at Main reserves the right to modify contents on this site at any time, but we have no obligation to update any information on our site. Prices for our products are subject to change without notice. East at Main reserves the right to modify or discontinue products or services without notice at any time.

 

AVAILABILITY 

Please understand that some products on East at Main may be available in limited quantities and may no longer be available at the time of purchase. Products may be returned or exchanged in accordance with our Return Policy. We make every attempt to update our stock level regularly, however, there may be instances where the product quantity is no longer available at the time of processing the order. East at Main reserves the right to not process the order you place, and to limit or cancel product item quantities purchased per person. These restrictions may include orders placed under the same customer account, the same credit card and/or orders that use the same billing and/or shipping address. In the event that we make a change to, or cancel an order, we may attempt to notify you by contacting the e‑mail, billing address or phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

 

PRODUCT DETAILS

At East at Main, we make every effort to accurately display the colors and images of our products that we offer in our store. We cannot guarantee that your computer monitor's display of any color will be accurate. We take pride in our work to offer you distinctive designs at great values. Since most of our products consist of natural material, including wood species or natural fibers, there can be significant variations in color, size and texture between production batches and individual items. Any variation of this nature is not considered to be a defect, but part of the beauty of natural materials and the handmade process.

 

ACCURACY OF BILLING AND ACCOUNT INFORMATION 

East at Main reserves the right to not process the order you place and to limit or cancel quantities purchased per person.  These restrictions may include orders placed under the same customer account, the same credit card and/or orders that use the same billing and/or shipping address.  In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

 

COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

East at Main uses social media platform (such as Instagram, Facebook) to connect with customers and to offer promotions.  We are under no obligation to respond to all of the comments received through these sites, or to maintain your comments in confidence, and/ or to pay compensation for any comments that we received.  East at Main will have full right to edit, copy, publish or distribute and use in any medium any submissions that you forward to us.  These submissions shall become the property of East at Main. East at Main reserves the right to monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

 

PERSONAL INFORMATION 

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 

 

TEXT MESSAGING 

By providing us with your cell phone number (including as part of your account), you agree to receive auto dialed and pre-recorded, non-marketing, service-related text messages from or on behalf of us at the phone number provided. You further agree to receive auto dialed and pre-recorded text messages from or on behalf of us at the number provided for marketing or promotional purposes.

Message and data rates may apply. The frequency of text messages that we send to you depends on your transactions with us. All charges are billed by and payable to your wireless service provider.  Please contact your wireless service provider for pricing plans and details.  Text message services are provided on an “as is” basis and may not be available in all areas at all times. If you do not wish to continue receiving text messages, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us in order to opt out.  You may receive an additional mobile message confirming your decision to opt-out.

BY AGREEING TO RECEIVE TEXT MESSAGES, YOU UNDERSTAND AND AGREE THAT WE MAY USE AN AUTOMATIC DIALING SYSTEM TO DELIVER TEXT MESSAGES TO YOU AND THAT YOUR CONSENT TO RECEIVE TEXT MESSAGES IS NOT REQUIRED AS A CONDITION OF PURCHASE FOR ANY GOODS OR SERVICES.

 

ERRORS, INACCURACIES AND OMISSIONS 

East at Main will always strive to give you the best and most accurate information possible.  However, occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order). 

 

DISCLAIMER OF WARRANTIES  & LIMITATION OF LIABILITY

Since online technology can be unpredictable at times, East at Main does not guarantee that this website will be uninterrupted or error-free.  We also do not warrant that the function of this operation will be free of computer viruses or other harmful elements.  As a user of this website, you assume the use of this service at your sole risk.  Therefore, any costs associated with the servicing of equipment used in connection of the website or inability to access the website will be fully your responsibility. In no case shall East at Main, our directors, officers, employees, affiliates, agents,  suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

 

INDEMNIFICATION 

You agree to indemnify, defend and hold harmless East at Main and our parent, subsidiaries, affiliates, partners, officers, directors, employees,  agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, made by you or any third-party due to breach of these Terms of Service or any related activities to your internet account.

 

CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

 

CONTACT INFORMATION 

If you have questions or concerns, please contact us by e‑mail at info@eastatmain.com or by mail using the details provided below:

East at Main, 1307 East Main Street, Suite 1, Chattanooga TN 37404, United States